This addendum supports customer review of ReVerbal's data processing arrangements. See also our Terms, Privacy policy, Subprocessors, AI transparency, and AI disclosure.
1. Roles of the parties
The customer acts as data controller and ReVerbal acts as data processor for the service.
2. Scope and purpose of processing
ReVerbal processes teacher account information, transient audio for transcription, transcript text, optional summaries, and supporting metadata in order to provide classroom captioning and transcript access.
3. What ReVerbal does not do
ReVerbal does not store audio recordings, does not retain voice prints, and does not use customer data to train third-party AI models.
4. Security measures
Security measures include encryption in transit and at rest, logical segregation, access controls, and incident response procedures.
5. Subprocessors
ReVerbal uses subprocessors including speech-to-text, hosting, and infrastructure providers. The current list is published on the Subprocessors page.
6. Cross-border disclosure
Some processing occurs in the United States. Contractual safeguards and encryption are used to protect those transfers.
7. Retention and deletion
Transcripts follow the documented retention policy. Audio is processed transiently and not stored. Customers may request deletion in line with policy settings.
8. Customer obligations
Customers are responsible for their own consent, approval, and lawful use obligations in their school context.